Your Privacy / Cookies
Privacy Notice Table of Contents:
- Our commitment to privacy
- The information we collect
- How we use information
- Our commitment to data security
- Our commitment to childrens privacy
- How to access or correct your information
- How to contact us
Our commitment to privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage.
The information we collect
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive our newsletter. The types of personal information collected at these pages are: Name, address, email address and phone number. On some pages, you can submit information about other people. For example, if you order a gift online and want it send directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name, address, phone number. When you make a purchase we save your IP address for security reasons.
The information we DO NOT collect
Credit and debit card information, bank details. Your card payments are securely processed by either Stripe, Paypal or our in-store credit card machine. We are PCI DSS (Payment Card Industry Data Security Standards) compliant.
The way we use information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our commitment to data security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic (SSL certificate), and managerial procedures (PCI DSS) to safeguard and secure the information we collect online. We and our affiliates strictly adhere to the European General Data Protection Regulation (GDPR). Your data will be deleted from our servers after 24 months.
Our commitment to children's privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 16, and no part of our website is structured to attract anyone under 16. Consent for children must be given by the child’s parent or custodian.
How you can access or correct your information
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How to contact us
Should you have other questions or concerns about these privacy policies, please contact us by email or by filling in our contact form on our contact page.