Privacy / Cookies

Privacy Notice Table of Contents:

  • Our commitment to privacy
  • The information we collect
  • How we use information
  • Our commitment to data security
  • Cookies
  • Our commitment to childrens privacy
  • How to access or correct your information
  • How to contact us

Our commitment to privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage.

The information we collect

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests. The types of personal information collected at these pages are: Name, address, email address and phone number. On some pages, you can submit information about other people. For example, if you order a gift online and want it send directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are: Name, address, phone number. When you make a purchase we save your IP address for security reasons.

The information we DO NOT collect

Credit and debit card information, bank details. Your card payments are securely processed by either Stripe, Paypal or our in-store credit card machine. We are PCI DSS (Payment Card Industry Data Security Standards) compliant.


The way we use information

We use the information you provide about yourself when placing an order only to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share any information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our commitment to data security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic (SSL certificate), and managerial procedures (PCI DSS) to safeguard and secure the information we collect online. We adhere to the European General Data Protection Regulation (GDPR).


Cookies

Our website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. Cookies are used to retain user preferences, store information for shopping carts, and provide anonymised tracking data to third party applications like analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.


Our commitment to children’s privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 16, and no part of our website is structured to attract anyone under 16. Consent for children must be given by the child’s parent or custodian.

How you can access or correct your information

You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to contact us

Should you have other questions or concerns about these privacy policies, please contact us by email or by filling in our contact form on our contact page.

Shopping Basket